Your vacation rental could be booked solid—but without the right system in place, guests slip through the cracks and book elsewhere.
In the vacation rental industry, timing is everything.
Guests search with urgency, and when they call or message, they’re ready to book — or close to it.
But did you know:
38% of calls go unanswered during peak seasons?
42% of guest inquiries never get a response within the first hour? The moment interest is highest
That window matters. When no one answers, guests move on. Fast.
What happens when someone fills out your contact form or sends a message on social media?
If you don't:
Capture their contact info automatically
Follow up with a fast, personalized message
Keep the conversation going until they book...
you’re probably losing 60%+ of your direct booking opportunities.
Every call gets answered—24/7,
even after-hours.
Leads are automatically followed up via SMS and email until they book.
Let’s say you do get a booking. That’s great —
but then what?
If you’re not:
Asking for reviews
Encouraging repeat stays
Following up after checkout...
…then every guest is a one-and-done. And you’re leaving a huge pile of ROI on the table.
Online Travel Agency (OTA) sites like Airbnb and VRBO are convenient. But they’re also taking 15–20% commission on every single booking. You’re paying them to rent your home. And because they own the guest relationship, you can’t easily rebook those guests or market to them directly later.
Every call gets answered—24/7,
even after-hours.
Leads are automatically followed up via SMS and email until they book.
That means:
No guest loyalty
No repeat revenue
No upsell/follow-up = 0% of guests referred friends or returned
Every call gets answered—24/7,
even after-hours.
Leads are automatically followed up via SMS and email until they book.
We’ve built a simple, turn-key system that ensures:
Every call gets answered—24/7, even after-hours
Assist guests and potential guests with their questions, provide information, and guide them to book their stay
Leads are automatically followed up via SMS and email until they book
Rebooking, reviews, loyalty, and referral automation
You stay hands-off — we handle the setup and tech
Here’s what makes this a game-changer:
With smarter guest engagement, automated follow-ups, and repeat booking strategies built in, you’re not just filling gaps—you’re keeping your guests happy and your calendar full.
No more chasing down leads, answering the same questions, or losing sleep over missed opportunities. Finally get the peace of mind your investment deserves.
Effortless Growth:
Our all-in-one system handle bookings, follow-ups, and reviews for you, turning your vacation rental into a thriving, revenue-generating asset, with no extra work from you.
The Virtual Rental Concierge is a done-for-you smart marketing and guest communication system built specifically for vacation rental owners. It automates inquiries, follow-ups, reviews, repeat bookings, and guest support — giving you more time, more bookings, and more peace of mind.
Our Virtual Rental Concierge system keeps your rental top of mind before, during, and after a guest’s stay. It captures leads, nurtures them through automated emails/SMS, encourages direct booking, and turns happy guests into repeat customers — without you lifting a finger.
Each package varies, but most include:
• Guest communication (voice/text)
• Direct booking tools
• Automated email/SMS campaigns
• Lead capture and follow-up
• Online review generation
• Referral and loyalty system
• Dashboard with performance tracking
Absolutely. Our system works alongside those platforms, but gives you a major advantage — it helps you build a direct booking channel so you're not stuck paying commissions forever.
Nope! It's designed to be plug-and-play. We handle setup, optimization, and onboarding. You stay in full control, but we take care of the heavy lifting.
We automate the follow-up process after a guest leaves — thanking them, asking for reviews, and offering future incentives to come back. This creates lasting relationships and keeps your rental booked without chasing leads.
Property managers often focus on cleaning, maintenance, and bookings through their system. Most don’t actively market your brand. We help you build a rental business that grows in value — not one that disappears in a long list of properties under someone else’s logo.
We offer flexible plans with no long-term commitment. Setup fees may apply depending on the package, but we often run early adopter deals with waived or reduced fees.
Most owners see more direct bookings, fewer no-shows, better reviews, and increased guest loyalty within the first 30–60 days. The system works around the clock — capturing opportunities you’d otherwise miss.
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